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OUTSOURCE SOFTWARE MAINTENANCE AND SUPPORT SERVICES

Are you having complex legacy systems and applications from various acquisitions and mergers in need of maintenance and support? Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane maintenance and support of software applications, with no time for development and deployment of new software systems? If yes, outsource software maintenance and support to have more hours in a day and save big on hiring and operational costs.

At NXG Soluttions, we provide dedicated software maintenance and support services that will enable you to concentrate on your core business functions. We are a team of expert software professionals with diverse skills, a passion for the job, and over a decade's experience in the industry. We provide you with effective long-term continual maintenance and real-time support services for all your software requirements.

Benefits Offered by Software Maintenance and Support Services

You can achieve a spectrum of benefits by outsourcing software maintenance and support to NXG. The immediate and long-term merits of considering us as your trusted partner for application software maintenance are as follows -

Performance Improvement

Application software maintenance programs usually include upgrades and allow users to enjoy the upgrades for free for a whole year. Upgrades enhance the overall functionality and performance of the software and increase its lifecycle as well..

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Bug Fixing

Application software maintenance packages help protect the software from software problems but are usually meant for a specific time period. After the expiry of the warranty period, you need to pay for the bug fixes yourself. A maintenance plan will, however, take care of that.

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Stay Updated with Current Trends

Technology and tech-dependent businesses go through tremendous change frequently. To stay abreast of trending technologies, it is critical that you update your software applications regularly. Application software maintenance services can help you keep pace with the current tech trends and ensure that your organization can leverage its benefits.

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Cut Costs

With the maintenance of software services, you can keep a tab on your software expenditure. Most programs cover users for a year's period, thereby reducing an organization's investment for IT greatly. When you use cloud-based apps, the monthly charges you pay for those services usually include the maintenance fees as well.

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Our Software Maintenance and Support Process

Our process works like clockwork because we have a systematic framework in place to process your requirement from end-to-end. Our knowledge repositories on enterprise applications will make it simpler for you to grasp our transparent methodologies. We will also provide close-knit support if you prefer having an agent to walk you through the stages. Our process is as follows -

Requirement Collection

We will acquire the documentation and processes followed by your developers. The details will help us determine maintenance objectives

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Program Analysis

We will rely on knowledge sharing on enterprise applications to decode the program objectives. This will help us interpret the complexity and self-descriptiveness

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Maintenance Proposal

We will arrive at the best maintenance strategy and the maintenance proposal will be furnished for your approval

Evaluating Infrastructure Stability

We will analyze the extendibility and stability of the infrastructure to understand the potential for the ripple effect

Testing

The maintenance protocol, once implemented, will be vigorously tested for ruggedness and reliability. If necessary, ongoing preventive maintenance efforts will be provided

Release and Reporting

Once approved for release, we will compile our response and actions in a legible report for recordkeeping and future reference

Registered Office

#33-20-5, CVK Street, Suryaraopeta, Vijayawada - 520 002, Andhra Pradesh, India.


Branch Office

Plot No.398, 1st Floor, Road No.9 Vaidehi Nagar, Vanastalipuram. Hyderabad. Telangana.


USA Office

12451 Lyric Ct, Saint Louis MO 63146, USA.


Malaysia Office

No.2-9/2-10, Block-B, Jlan Gc3Glomac Cyberjaya,Cyber 12, 63200 CYBERJAYA, DARUL EHSAN.